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Contact Information

Address

3400 Martin Luther King Jr. Ave SE, Suite 300, Washington, DC 20032-1542

Phone

(202) 724-7666

Fax: (202) 769-2834

Hours

Mon – Thu: 9 AM – 8 PM

Friday: 9 AM – 5 PM

Saturday: 10 AM – 2 PM

Sunday: Closed

Reach Out to Paving the Way MSI

Existing clients needing to update insurance information, payment methods, or personal information may do so through the Patient Portal.

If you have questions regarding insurance coverage, billing, or account-related concerns, please contact our front office at office-admin@ptwmsi.org.

To reschedule an appointment, please contact your provider directly or call our office at (202) 724-7666.

Please note that, in accordance with PTWMSI's financial policies and agreements, some appointments may be subject to fees for no-shows or cancellations made less than 24 hours prior to the scheduled appointment time.

Self-Referrals

To become a client at PTWMSI, please complete our Appointment Request Form.

If you have questions about our services before scheduling an appointment, please contact our front office at (202) 724-7666 or email office-admin@ptwmsi.org.

Referring Providers

You can feel confident in referring clients to PTWMSI. Our multidisciplinary team of psychiatrists, psychiatric nurse practitioners, therapists, and support staff work collaboratively to provide high-quality, comprehensive behavioral healthcare for children, adolescents, adults, and families.

Our front office and intake team strive to make the referral and onboarding process smooth, efficient, and supportive for both providers and families. If you refer a client directly to PTWMSI, our team will coordinate scheduling and intake directly with the client or family and provide updates to your agency as appropriate.

To submit a referral, please fax your agency referral form to (202) 769-2834 or complete our Appointment Request Form.

If you would like to speak with our intake coordinator prior to initiating a referral, please call (202) 724-7666.

Once a referral has been received, our team will contact the client directly to begin the scheduling process.

Stay Informed

Newsletters

VOC

November 2026

November 2026 Newsletter

Current

The November 2026 VOC Insights Newsletter from Paving the Way MSI is packed with resources to help DC community members feel fed, connected, and supported this holiday season, starting with Bread for the City's Holiday Helpings program, which is providing Thanksgiving meal assistance to over 17,000 households through November 25th at their NW and SE food pantries. For families looking to celebrate together, free community events like Adams Morgan PorchFest, Frosted at Franklin Park, the DC Christmas Tree Lighting at The Park at CityCenter, and Season's Greetings at the U.S. Botanic Garden offer joy and connection at no cost, while organizations like the Mas-Star Committee, Building Bridges, and Martha's Table are hosting Thanksgiving turkey giveaways and a Community Harvest Dinner throughout the month. This issue also spotlights Dreaming Out Loud, a DC nonprofit bringing fresh produce, farmers markets, WIC home delivery, and entrepreneurship support especially to residents in Wards 7 and 8, and shares a heartwarming success story about Alice's Kids, which recently helped a local family purchase school uniforms and is available to assist children with up to $100 for school-related needs through a therapist referral. As always, the DC Victim Hotline is available 24/7 at 844-4HELPDC, the 988 crisis line is there for anyone needing mental health support, and this newsletter is made possible through the generous support of OVSJG.

June 2026

CASE MANAGER INSIGHTS

This June 2026 issue of the Case Manager Insights Newsletter from Paving the Way MSI is all about summer resources, and it is packed with wonderful opportunities for families in the DC area. On the fun and enrichment side, Project Create Arts Center is hosting a free summer camp from June 29 to August 7 with activities like music production and art, and Sitar Arts Center offers classes in visual arts, dance, drama, and more on a sliding fee scale, while families can also check out the DC Department of Parks and Recreation website for community pools and reduced-rate camp options. When it comes to food access, Martha's Table is running free Joyful Food Markets at locations like Fort Stanton Recreation Center, Emmanuel Baptist Church, and Benning-Stoddert Recreation Center throughout the summer, and the DC Department of Parks and Recreation is also actively hiring for summer roles including lifeguards, camp counselors, and park rangers, with free lifeguard training included. For safety and support, the newsletter highlights the Mothers Outreach Network and their Mother Up Guaranteed Income Pilot and Tax and Family Law Clinic, alongside resources like the DC Volunteer Lawyers Project and the DC Crime Victims Compensation Program for anyone who may need legal or financial assistance.

News & Updates

Blog

Tips, tricks, and insights from our team to support your mental health journey.

#HealingTogetherDC Campaign

#HealingTogetherDC Campaign

Stories of Resilience and Community Support

12 Days of Holiday Crime Prevention Powered by The Empower Me - Victims of Crime

12 Days of Holiday Crime Prevention Powered by The Empower Me - Victims of Crime

December 14, 2024

Join us for our holiday crime prevention awareness campaign as we empower survivors and strengthen community support.

Nature-Based Activities

Nature-Based Activities

Spending just 20 minutes connecting with nature can help lower stress hormone levels.

VOC Summer Safety Tips

VOC Summer Safety Tips

With recent rises in carjackings and shootings, prioritizing safety is crucial. Learn comprehensive safety strategies for your vehicle, home, and when traveling.

Live Q&A Sessions with Therapists

Live Q&A Sessions with Therapists

Breaking the Stigma Around Mental Health

Support Our Mission

Your donation helps us provide accessible mental health care to families in Washington, D.C. who need it most.

The Joint Commission

You may contact the Joint Commission's Office of Quality Monitoring to report concerns about a Joint Commission-accredited healthcare organization. Call 1.800.944.6610 or fax concerns to 1.630.792.5636.

If you are in crisis or experiencing an emergency, call 911 or the Suicide & Crisis Lifeline at 988

Paving The Way Logo

A family-run, Free Standing Behavioral Health Clinic committed to providing evidence-based services to children, adolescents, adults, and families in the District of Columbia.

Contact Info

3400 Martin Luther King Jr. Ave SE,
Suite 300, Washington, DC 20032-1542

Fax: (202) 769-2834

Office Hours

Monday – Thursday9:00 AM – 8:00 PM
Friday9:00 AM – 5:00 PM
Saturday10:00 AM – 2:00 PM
SundayClosed

© 2026 Paving the Way Multi Service Institute. All rights reserved.

Serving the D.C. community with since 2015

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